Tracking your organization's support requests

As an end-user you can be a member of one organization or multiple organizations. If you're a member of a shared organization, you can see tickets for all members of that organization.

To track your organization's support requests

1. Click your profile icon on the upper-right side of any page, and then click My activities.

   

2. Click the Organization Requests link on the My Activities page to see all the requests in your organizations.

   

   The link appears only if you're a member of a shared organization in Zendesk.

3. To see details about a request, click the request title.